Privacy policy.
Introduction
Asylum and Refugee Care (AARC) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information that you provide to us, either directly or through our website, and outlines your rights under UK data protection laws.
Who We Are
Asylum and Refugee Care (AARC) is a registered charity based in the UK. We support asylum seekers and refugees in the North East of Scotland by providing essential services and assistance. Our registered charity number is SC052520.
What Information We Collect
We may collect and process the following types of personal data:
Contact Information: Such as your name, address, email address, and phone number.
Donation Details: Including the amount donated, payment method, and Gift Aid status.
Website Usage Data: Information about how you use our website, such as IP address, browser type, and pages visited.
Communications: Any correspondence you send to us, including emails, letters, and social media interactions.
Volunteering Information: Details you provide when applying to volunteer with us, such as your skills, experience, and availability.
How We Use Your Information
We may use your personal data for the following purposes:
To Process Donations: Including Gift Aid claims and sending you receipts.
To Communicate with You: Responding to your inquiries, sending you updates about our work, or providing you with information you’ve requested.
To Manage Volunteers: Organising volunteer activities and ensuring we match you with suitable opportunities.
To Improve Our Website: Analysing how our website is used so we can enhance user experience.
To Comply with Legal Obligations: Such as maintaining accurate records for tax and accounting purposes.
Legal Basis for Processing
We process your personal data on the following legal bases:
Consent: When you have given us clear permission to process your personal data for a specific purpose.
Contractual Obligation: When processing your data is necessary for the performance of a contract or to take steps to enter into a contract.
Legal Obligation: When we need to process your data to comply with the law.
Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your rights and freedoms do not override those interests.
Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our charity, provided they adhere to our data protection standards.
How We Protect Your Information
We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online and offline.
Your Rights
You have the following rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you.
Rectification: You can ask us to correct any inaccurate or incomplete information.
Erasure: You can request the deletion of your personal data where there is no compelling reason for us to continue processing it.
Restriction: You can request that we limit the processing of your data in certain circumstances.
Portability: You can request that we transfer your data to another organisation or directly to you.
Objection: You can object to the processing of your data where we rely on legitimate interests as our legal basis.
To exercise any of these rights, please contact us at hi@aarc.charity.
Cookies
Our website uses cookies to improve your experience and analyse how our site is used. For more details, please refer to our Cookies Policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please check back regularly to stay informed of how we are protecting your data.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: hi@aarc.charity
Date of Last Update: September 2024